Section 1 - FAQ Header

Your 4K IPTV Subscription Questions

Find answers to common questions about our streaming service for the USA & Canada.

Section 2 - FAQ List

General Questions

What channels are included? +

Our USA & Canada IPTV service includes over 20,000+ channels. This covers all major US (ABC, NBC, FOX, etc.) and Canadian (CBC, CTV, etc.) locals, premium sports (NFL, NBA, NHL), movie channels, 24/7 TV shows, and a massive international selection.

Do I need to use a VPN? +

A VPN is not required, but it is **highly recommended**. Using a VPN protects your privacy from your Internet Service Provider (ISP) and can help bypass any potential ISP blocking, ensuring you have a stable, buffer-free stream.

What devices does this streaming service work on? +

Our service is compatible with all major devices, including Amazon Firestick, Android TV boxes, Smart TVs (Samsung & LG), Apple TV, iPhones, Android phones, and computers. We provide easy-to-follow setup guides for all of them.

Technical & Setup

How do I install this on my Amazon Firestick? +

The easiest way is to use the "Downloader" app on your Firestick. After you purchase a 4K IPTV subscription, we will email you a setup guide with a simple code to enter into the Downloader app. The entire process takes less than 5 minutes.

Why is my stream buffering or freezing? +

Buffering is rare with our service. If you experience it, it is almost always caused by one of two things:
1. Your internet speed is too slow (we recommend 25+ Mbps).
2. Your Internet Provider is "throttling" your connection. **Using a VPN will solve this 99% of the time.**

Billing & Account

What payment methods do you accept? +

We accept all major payment methods, including credit cards (Visa, Mastercard, Amex) and bank transfers. All payments are processed through our secure SSL checkout.

What is your refund policy? +

We are confident you will love our streaming service. We offer a 7-day satisfaction guarantee for new customers. If you are not satisfied for any reason, please contact our support team within 7 days of your first payment for a full refund.

Section 3 - FAQ CTA

Still Have Questions?

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Contact Support